Working for Etherlive: Technical Engineer

Etherlive customer support engineer

About Etherlive

Etherlive delivers the technology behind some of the UK’s and Europe’s largest events including T in the Park, British Summer Time (Hyde Park) the Bristol Balloon Fiesta and the Americas Cup. With headquarters in Wiltshire and offices in London, Etherlive provides the key technologies that events need to operate.

Role Overview

This is a fantastic opportunity to join Etherlive and work at a range of exciting events across the UK and Europe designing, deploying and supporting the technical solutions that enable the events to operate. This is a hands-on, broad ranging technical role which will require periods spent on event sites working as part of the core event team in a high pressure and changeable environment.

Based in modern offices in North Wiltshire we are looking for a dynamic and enthusiastic person to work as a Technical Engineer within the Technical Deployment and Support group. The role is ideally suited to someone with a solid networking background as you will be involved in delivering temporary networks to a wide range of events. The remit of the role includes:


Responsible for the technical delivery of IT deployments within the temporary event market.

  • Design, configure and deploy network solutions in a variety of temporary locations
  • Maintain and create technical documentation where necessary
  • Support customer devices during live events


  • Have excellent time management and organisational skills
  • Be enthusiastic, self-motivated and outgoing
  • Be commercially aware and customer-focused
  • Have a positive and adaptable approach to problem solving
  • Demonstrate innovative and creative thinking
  • Be able to work as part of a team
  • Have excellent attention to detail
  • Have excellent communication/influencing and negotiation skills

Qualifications & Skills

  • Detailed understanding of IP networking
  • Knowledge and experience in the following areas:
    • Routing and Switching
    • Firewall technologies
    • IP Telephony
    • LAN and WAN
    • Wireless Networking
  • Experience using Mikrotik, Ruckus, Cisco and Netgear equipment will be highly beneficial
  • Good general knowledge of IT systems and equipment used in typical business environments
  • Good working knowledge of different types of internet connectivity
  • Educated or experienced to degree level standard

Location of Work

This role is based in the Wiltshire office (Royal Wootton Bassett)

Working Hours

Typically office hours but customer projects (on or off site) will require a flexible approach

Application Process

Please send a covering letter with CV to

All candidates should have the following

  1. Full UK driving licence with less than 6 points and access to a vehicle (where vehicle access is not available we will look at alternative transportation where possible)
  2. Valid UK work visa
  3. Understanding of unsociable working hours that are necessary in the events industry